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Questions

  • What shows up on my statement?

    This transaction will appear on your credit card statement as DON* Texas Homeless Netwo. Texas Homeless Network has partnered with GiveDirect to securely process online payments.

  • Is my transaction secure?

    All information collected by GiveDirect is securely processed and stored. We take many measures to protect the confidentiality and security of your information. We use encryption technology to ensure the safe transmission and storage of your information. Your personal information and donation amount is shared with Texas Homeless Network, but no information is shared with third parties by selling, giving, trading or any other method. Users of this site will not receive unsolicited contact from third parties.

  • Do I get a receipt?

    A printable receipt page is displayed on your computer screen at the end of your transaction. We will also email a receipt to the email address you provide. The email will come from donations@givedirect.org. For a recurring transaction, a receipt is emailed to you each month, quarter, or year after the transaction processes.

  • How can I contact you?

    Phone:
    512-482-8270

    Email:
    jennifer@thn.org

    Address:
    1713 Fortview Rd.
    Austin, TX 78704